by DealerFLEX | Jul 15, 2025 | Reviews
In the fast-paced world of automotive service, stability matters. Yet for many dealerships, high turnover in hourly service roles—valets, porters, greeters, and shuttle drivers—is a constant, costly challenge. It’s easy to chalk it up to the nature of the job, but the...
by DealerFLEX | Jun 13, 2025 | Reviews
by DealerFLEX | May 14, 2025 | Reviews
If there’s one constant in Fixed Ops, it’s change. From seasonal swings and weather disruptions to manufacturer recalls and shifting consumer habits, your service drive demand can fluctuate daily, weekly, and monthly. But while demand changes, traditional staffing...
by DealerFLEX | Apr 16, 2025 | Reviews
Customer Experience Starts in the Drive: How DealerFLEX Helps You Improve CSI Scores In today’s competitive automotive market, Customer Satisfaction Index (CSI) scores are more important than ever. A dealership’s CSI score directly impacts manufacturer incentives,...
by DealerFLEX | Mar 13, 2025 | Reviews
The automotive industry is evolving rapidly, and Fixed Operations Directors and Service Managers are facing increasing pressure to improve efficiency, reduce costs, and enhance the customer experience—all while managing ongoing staffing challenges. Traditional...
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