Blog

As summer comes to a close, many dealership service departments face a familiar challenge: losing their seasonal hires. Students returning to school can leave your team short-staffed during a busy time of year when you’re preparing for end-of-year sales and customer...

Service is at the core of what DealerFLEX stands for and there is no better way to show our commitment than to improve client CSI scores. Excellent service leads to increased customer loyalty, retention, and market reputation. Below we outline a few ways that...

Car dealerships thrive on their ability to present vehicles in the best possible condition to potential buyers. The car detailer or car wash attendant is critical in maintaining that pristine condition and upholding the dealership's reputation. This guide delves into...

Our on-site managers share safety and service tips with their teams each morning to help reinforce best practices and improve performance. With that practice in mind, we are sharing a few quick and easy solutions for success on the drive. Always Think Safety First As...

It may be your desire to keep the management of your hourly employees internal even if you are experiencing high turnover, overtime, and the general stress of day-to-day training and oversight. You may even ask your sales and service team members to fill in to pick up...

The allure of the open road, the thrill of the sale, and the satisfaction of helping customers find their perfect vehicle are just some of the reasons why opening a car dealership can be an exciting and rewarding career move. The journey to becoming a car dealer is...

The automotive industry is undergoing a profound transformation driven by technological advancements. Artificial intelligence (AI) is at the forefront of this revolution, promising car dealerships streamlined operations, enhanced customer experiences, and optimized...

The auto industry is constantly in flux. With evolving consumer expectations, a growing online presence, and a fiercely competitive market, dealerships need to be at the forefront of technology to survive and thrive. In 2024, the key lies in leveraging innovative...

In today's competitive automotive market, dealerships constantly seek new ways to outperform the competition and discover the secrets to how to boost sales performance. Fortunately, technology provides a potent solution: automating your sales pipeline. This...

Running a successful retail automotive business comes with a variety of risks to your inventory and the safety of your employees and customers. Having a solid risk management strategy can help prevent lot damage and on-road incidents. Below are three easy-to-implement...