Outsourcing Services for Auto Dealerships

Understanding Your Unique Needs

We recognize that no two dealerships are exactly alike. Each location has its own customer base, service volume, and brand identity. That’s why DealerFLEX takes a personalized approach, working closely with dealerships to understand their specific staffing needs and challenges.

Whether you’re a high-volume operation in a major city or a family-owned dealership in a rural area, DealerFLEX can tailor a staffing solution that perfectly complements your existing team and operational structure.

Service Drive Staffing

First impressions matter, and the service drive is often the first point of contact for your customers. Our team of highly qualified Service Stars goes beyond simply greeting customers. They act as an extension of your dealership’s brand, radiating warmth and genuine hospitality.

With their clear communication skills and expertise in preparing vehicles and handling administrative tasks, they seamlessly manage the customer journey.  This allows your in-house team to focus on what they do best – delivering exceptional service and repairs.

Car Wash Staffing

A clean car reflects your dealership’s commitment to quality and customer satisfaction.  Our detail-oriented CleanTeam meticulously transforms each vehicle entrusted to them. Their dedication ensures every car leaving your service bay sparkles like new, mirroring your pride in every sale.

Customer Pick-Up & Delivery Staffing

Today’s fast-paced world demands convenience.  DealerFLEX provides a reliable solution with our Customer Pick-Up & Delivery team.  Whether it’s routine maintenance, major repairs, or simply accommodating busy schedules, our drivers ensure seamless pick-up and delivery services. This lets your customers focus on their priorities while we handle the car care logistics.

Parts Delivery and Logistics

Minimizing downtime and maximizing technician productivity hinges on a well-oiled parts delivery system.  Our dedicated team handles everything from vendor management to inventory control, ensuring the right parts are delivered to the right place at the right time.  This frees up your service staff to focus on what they do best – repairs and customer service.

Shuttle Operations

Providing convenient transportation options is a thoughtful touch that enhances the customer experience.  Our professional shuttle drivers offer a comfortable and reliable ride to and from your dealership, leaving a positive and lasting impression.

Recruitment Process Outsourcing (RPO)

Finding qualified technicians, service advisors, and other key personnel can be challenging in today’s competitive job market. That’s where our Recruitment Process Outsourcing (RPO) service comes in. We leverage our extensive network and expert recruiters to identify top talent aligned with your dealership’s needs. We handle the entire hiring process, from sourcing and screening candidates to onboarding and training new personnel, allowing you to focus on growing your business.

Partnering for Success

At DealerFLEX, we believe in fostering long-term partnerships with our clients. We are committed to understanding your unique challenges and providing customized staffing solutions that drive success.

Ready to take your dealership to the next level? 

Contact DealerFLEX today to discuss how our comprehensive staffing solutions can empower your team and elevate your customer experience.