Dealer Dispatch Privacy Policy


Welcome to Dealer Dispatch. We are committed to maintaining the trust and confidence of our users. In this privacy policy, we provide detailed information about when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure. This policy applies to all users of our app and aims to be transparent about our data practices. Your privacy is of utmost importance to us as we work to provide a seamless and efficient experience.


Information Collection:

At Dealer Dispatch, we are mindful of the information we collect and its purpose:


Photos: We collect photos uploaded by our users, primarily for vehicle damage inspections and for setting up user profile pictures. These images are crucial for documenting vehicle conditions and maintaining user profiles within our app.

Location Information: Our app collects location data exclusively when users are engaged in work-related tasks, such as driving to drop off or pick up vehicles at offsite locations. This information is used to provide accurate ETA updates to customers and optimize our service efficiency. We respect your privacy by not collecting location data when you are not actively working on a task.


Use of Information:

The information collected by Dealer Dispatch is utilized as follows:


Damage Inspection Photos: These photos are vital for confirming the condition of each vehicle while under the responsibility of our drivers. They help in documenting the state and any damage to the vehicle before and after being driven. This is essential for maintaining accountability of our drivers and determining the occurrence and extent of any damage to vehicles.

Location Information: We use location data to track the position of our drivers when they are using customer or loaner cars. This information is crucial for providing real-time ETA updates to our customers, enhancing the transparency and reliability of our services.


Data Sharing:

Dealer Dispatch values the privacy and confidentiality of our users’ information. Data sharing is limited and occurs under the following conditions:


With Dealerships: We share information exclusively with dealerships that have active contracts with us. Each dealership only accesses information related to vehicles picked up or dropped off on their behalf. This ensures that dealerships have the necessary data to manage their vehicles efficiently.

Confidentiality: Access to this data is strictly limited to the concerned dealership and our company. We implement stringent measures to ensure that each dealership only views information relevant to their operations.


User Rights:

At Dealer Dispatch, the data collected is critical for our operations and contractual obligations. As such, the data submitted by our users is considered necessary for the service provided and is retained by Dealer Dispatch. Currently, our policy does not allow users to delete or modify this data once submitted. This policy is in place to maintain the integrity and reliability of our service, ensuring accountability and proper management of vehicle-related activities. We encourage users to carefully review the information they provide, as it becomes a part of our permanent records for operational purposes


Policy Updates:

Our privacy policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify our users of any significant changes by posting the new policy on our website or through other communication channels.


Contact Information:

For any questions or concerns about our privacy practices, please feel free to contact us at or call us at (856) 600-3220. Our address is 221 Laurel Rd., Voorhees, NJ 08043. We are committed to addressing your privacy-related inquiries and concerns promptly and efficiently.

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