Outsourced Service Drive Staffing for Massachusetts Auto Dealerships

Service Drive Staffing for Massachusetts Dealerships

DealerFLEX: Your Partner for Proven Automotive Staffing Solutions

Massachusetts, a state known for its innovation, vibrant cities, and scenic landscapes, also boasts a thriving automotive industry. From the bustling dealerships of Boston to the quaint showrooms of Cape Cod, the Bay State’s automotive market is diverse and dynamic. However, managing a successful dealership in Massachusetts requires more than just a passion for cars. It demands a dedicated and skilled team to handle everything from sales and service to finance and marketing.

At DealerFLEX, we understand the unique challenges and opportunities that Massachusetts auto dealerships face. Our team of experienced automotive staffing professionals is dedicated to finding the right talent to meet your specific needs.

DealerFlex Service Greeter

Why Your Massachusetts Dealership Should Partner with DealerFLEX

  • Deep Understanding of the Massachusetts Market: Our team has a deep understanding of the Massachusetts automotive landscape, including local regulations, industry trends, and consumer preferences.
  • Customized Staffing Solutions: We tailor our staffing solutions to meet your dealership’s unique requirements, whether you need a single position or a complete team.
  • Access to Top Talent: Our extensive network of qualified automotive professionals gives you access to the best talent in the region.
  • Proven Track Record: We have a proven track record of delivering successful staffing solutions to dealerships throughout Massachusetts.

Our Staffing Services

Service Valets

Our service valets provide customers with a warm and welcoming atmosphere, ensuring a positive first impression. They handle essential paperwork and administrative tasks, streamlining the check-in process and contributing to a seamless customer experience.

Service Advisors

DealerFLEX offers experienced service advisors skilled at building rapport with customers and providing exceptional service. They can effectively handle customer consultations, explain complex service recommendations clearly and clearly, and promptly address any questions or concerns.

Car Wash Attendants

Our detail-oriented car wash attendants are dedicated to maintaining the highest standards of cleanliness for your dealership’s vehicles. They pay close attention to every detail, ensuring that each car is meticulously washed and polished. This attention to cleanliness enhances the overall customer experience and leaves a lasting positive impression.

Parts Runners

Efficient parts runners play a crucial role in ensuring the smooth operation of your service department. They work diligently to maintain a steady flow of parts to your service technicians, minimizing downtime and keeping repairs on schedule. They promptly deliver the necessary parts and increase productivity and customer satisfaction.

Customer Shuttle Drivers

DealerFLEX provides reliable and courteous drivers for dealerships that offer customer shuttle services. These drivers are committed to providing your customers with a comfortable and safe transportation experience, ensuring their convenience and satisfaction.

Recruitment Process Outsourcing (RPO)

Finding the right fit for your Massachusetts auto dealership in a competitive job market can be challenging. Our FLEX recruitment service takes care of the hiring process for you. We leverage our extensive network and expert recruiters to identify and place qualified technicians, advisors, and other key staff members. We handle the entire process, from sourcing and screening candidates to onboarding and training new personnel, so you can concentrate on growing your dealership.

How DealerFLEX Works

  1. In-Depth Consultation: Our process begins with a comprehensive consultation to thoroughly understand your dealership’s unique needs, goals, and challenges. We delve into your specific requirements, such as the roles you need to fill, the desired skill sets, and the timeframe for hiring. This in-depth analysis ensures that our tailored solutions align perfectly with your dealership’s objectives.
  2. Strategic Talent Sourcing: Leveraging our extensive network and industry expertise, we embark on a strategic talent sourcing process. We utilize a combination of advanced recruitment methods, including targeted job postings, social media outreach, and active sourcing, to identify and attract top-tier candidates who possess the necessary qualifications and align with your dealership’s culture.
  3. Rigorous Candidate Screening: Our dedicated team conducts a thorough and meticulous candidate screening process. This includes comprehensive interviews, skills assessments, and reference checks to evaluate each candidate’s suitability for the role. We meticulously assess their technical proficiency, interpersonal skills, and alignment with your dealership’s values to ensure we present you with the most qualified individuals.
  4. Personalized Placement: Once we’ve identified the ideal candidates, we work closely with you to facilitate a seamless placement process. We provide detailed candidate profiles, including their qualifications, experience, and accomplishments, to help you make informed decisions. We also assist in scheduling interviews, negotiating offers, and handling all the administrative aspects of the hiring process, ensuring a smooth and efficient experience.
  5. Ongoing Support and Partnership: Our commitment to your success doesn’t end with the placement of new team members. We offer ongoing support and partnership to ensure your continued satisfaction. We are available to guide onboarding, training, and performance management. Additionally, we continuously monitor the effectiveness of our solutions and are committed to making adjustments as needed to meet your evolving needs.

Ready to Take Your Massachusetts Dealership to the Next Level?

By outsourcing your service drive staffing needs to DealerFLEX, you can focus on what matters most – running a successful dealership and delivering exceptional customer service. Contact us today to learn more about our Massachusetts-based support solutions and how we can help your dealership achieve its full potential.

“As the highest volume dealer in the tri-state area, we would not be able to operate without DealerFlex.”

Burns Honda

“Our customers always receive the highest level of customer service”

Holman BMW

“We have saved so much time, money, and headaches being a DealerFlex partner”

Main Line BMW

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221 Laurel Rd, Ste 100
Voorhees, NJ  08043

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